Real shops. Real names. Including the parts that went wrong.
You'd rather see the work than a wall of logos. Every case study here is a real engagement with the owner's name on it — told straight, wobbles included.
Thirty years of records, moved.
Westminster Speed & Sound · Westminster, MD · TSS → Manifold migration
A shop in business since 1969, on the same point-of-sale system since 1997 — and an owner whose biggest fear was leaving thirty years of invoices behind. Every record came across — even after the server ate the final backup.
The client who stayed.
Mobile Works · Santa Maria & San Luis Obispo, CA · TSS cleanup, re-implementation & second store
Owner George wanted to keep the software he'd run for over ten years — the data was the problem. A full cleanup and re-implementation later, his relaunched second location was linked in through multi-store.
What clients say about Richard Basler
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"Richard is a go to when needing advice on many things as I trust him to advise me honestly and wisely in all applications that I could conjure up."
Your shop could be the next one on this page.
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